Privacy & Terms of Use

We respect your privacy

What type of information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile, when you enrol online.

How do we collect your information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect your information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate our Childcare Service;
To provide information and assistance and respond to queries to parents / caregivers;
To be able to contact you with general or personalised notices;
To comply with any applicable laws and regulations.

How do we store, use or disclose your information?

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows Karori Kids to communicate our Early Childhood service to you and allow you to enrol online. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

How do we communicate with site visitors?

We may contact you to notify you regarding your child's account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about Karori Kids or as otherwise necessary to contact you regarding any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Why do we use Cookies and other tracking tools?

Our website is built on the Wix platform and Wix uses cookies for important reasons, such as:

To provide a great experience for our website visitors.
To identify members who subscribe to our Newsletter.
To monitor and analyse the performance, operation and effectiveness of our website.
To ensure the Wix platform is secure and safe to use.

Withdrawing consent

If you don’t want us to process your data anymore, please contact us at karorikids@xtra.co.nz or send us mail to: 29 Campbell Street, Karori, Wellington 6012.

Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact us

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at karorikids@xtra.co.nz or send us mail to: 29 Campbell Street, Karori, Wellington 6012.